Refund and Cancellation Policy

1. One-Time Registration Fee Policy (Non-Refundable)

To apply for admission at Maktab-e-Ahyu Amrana, every applicant pays a nominal one-time registration and onboarding fee:

• Domestic Indian Applicants: ₹72 INR (processed securely via Razorpay).
• International / Overseas Applicants: $2 USD (processed securely via Razorpay Global).

2. Course Tuition Fee Refund Window

We are committed to delivering the highest caliber of Islamic instruction. If a student or guardian feels the allocated batch or format is not a match, we provide a grace period under the following strict conditions:

Non-Eligible Situations:

• If the student has attended three (3) or more live sessions, no refund will be issued for the active monthly cycle.
• If the refund request is submitted after 7 calendar days from course unlock, the tuition fee is non-refundable.
• Student absences, missed classes due to personal travel, exams, or poor local internet connection do not qualify for a tuition refund (class recordings and makeup sessions will be provided where available).

3. 6-Month Combined Plan Cancellation

Students who enroll in our discounted 6-Month Plan (₹4,999 INR for India / $130 USD or $260 USD for International) may request plan cancellation under the following terms:

• Within the First 7 Days: Full refund of the 6-month tuition fee if ≤ 2 live classes were attended.
• After 7 Days (Mid-Term Cancellation): If a student wishes to withdraw after month 1 or 2, the refund will be calculated by deducting the full standard single-month tuition rate (without the 6-month bulk discount) for all months commenced, plus a 10% administrative processing charge. Remaining unused months will be refunded.

4. Platform Initiated Cancellations

In rare circumstances where Maktab-e-Ahyu Amrana is unable to commence or continue a specific batch due to instructor unavailability, timetable clashes, or unavoidable operational disruption:

• The student will first be offered an alternative teacher or batch schedule.
• If no mutually agreeable batch is available, a 100% full refund of the unutilized course tuition fee will be promptly issued.

5. Refund Settlement Timelines & Source Method

All approved refunds are strictly credited back to the original source account / payment method used during the transaction:

• Domestic INR Payments: Settled back to the original UPI ID, Net Banking account, or Debit/Credit card via Razorpay within 5 to 7 business days.
• International USD Payments: Settled back to the original international credit/debit card via Razorpay Global within 5 to 7 business days (settlement may take up to 10 days depending on the foreign issuing bank).
• Cash refunds or third-party bank transfers are not permitted under banking and anti-money-laundering regulations.

6. How to Submit a Refund or Cancellation Request

To initiate a formal cancellation or refund request, please send an email or WhatsApp message with the required details: